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Default outgoing email address
Default outgoing email address
Updated over 2 months ago

By default, emails sent through NeoDeliver are sent from a shared domain, neomail.app. When you sign up for NeoDeliver, an email address like [email protected] is automatically generated for your account. This allows you to quickly start sending marketing campaigns and communication to your customers without any extra setup.

The Benefits of Using the Default neomail.app Domain

  • Quick Setup: You can start sending emails almost immediately after creating your account.

  • Free Domain: The neomail.app domain is provided at no additional cost, making it a great option for users who need to send emails without setting up a custom domain.

The Limitations of Using a Shared Domain

While the default neomail.app domain is convenient, there are a few important considerations:

  • Shared Domain: Since neomail.app is a shared domain used by many users, it's more likely to be flagged for spam if any of the users are sending unsolicited or problematic emails.

  • Risk of Spam Reports: Emails sent from shared domains can sometimes be marked as spam by recipients or email providers, which can affect your sender reputation and deliverability rates.

Why You Should Set Up Your Own Domain

To ensure the best possible deliverability and control over your email reputation, we highly recommend setting up your own domain for sending marketing campaigns. Here’s why:

  1. Better Deliverability: A custom domain is less likely to be flagged as spam by email providers since it’s not shared with other accounts.

  2. Increased Trust: Using your own domain increases the trustworthiness of your emails, making them more likely to land in inboxes rather than spam folders.

  3. Full Control: With your own domain, you have complete control over your email sending practices and can configure settings like SPF, DKIM, and DMARC to further protect your domain’s reputation.

  4. Branding: Emails sent from a custom domain, such as [email protected], reinforce your brand and help maintain a professional image.

How to Set Up Your Own Domain in NeoMail

Setting up your own domain in NeoMail is easy. Here’s a general overview of the steps:

  1. Add Your Domain: Go to your Mailing Server settings and add your custom domain.

  2. Configure DNS Records: Set up the appropriate DNS records for SPF, DKIM, and DMARC to authenticate your emails and improve deliverability.

  3. Start Sending Emails: Once your domain is set up and verified, you can start sending marketing campaigns from your custom email address.

Conclusion

While using the neomail.app domain is a great way to get started with email campaigns, setting up your own domain is the best way to ensure optimal deliverability and protect your email reputation. By doing so, you'll gain full control over your email communication and maintain a professional and trustworthy image with your customers.

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