If you’re encountering the error “Failed to bind domain: invalid sender email”, it means your account isn’t configured correctly to send outgoing emails. This can happen for two main reasons:
No sender email address is configured.
The configured sender email is linked to a domain that is no longer associated with your account.
How to Fix the Issue
To resolve this error, follow these steps:
Access Your Mailing Server Settings:
Log in to your account and navigate to the Mailing Server Settings.
Click on the Server tab
Update the Sender Email Details:
Locate the section named "Email Sender Details".
Configure the following fields:
Sender Name: Enter a name that will appear as the sender.
Sender Email Address: Ensure the email address is part of a domain that is authorized and verified in your account.
Verify the Domain:
Double-check that the domain associated with the sender email address is still linked to your account and is properly verified.
Save Changes:
After updating the sender name and email address, save the changes to ensure your account uses the new settings for outgoing emails.
Why Does This Happen?
This error occurs to ensure that outgoing emails are sent from domains that you own or are authorized to use. This helps maintain email authenticity and avoids issues like emails being marked as spam.
By ensuring that your sender email details are properly configured, you’ll be able to send emails seamlessly without encountering this error.